Refund policy
Last updated 27 October 2026.
FocusHour sells two courses for digital SAT practice: the full course, USD 400 for 365 days, and the crash course, USD 200 for 60 days. Each is one payment that never renews. This page says when you can have your money back.
Nothing to cancel
A course isn't a subscription: it's never charged again and ends on its own date, so there's nothing to cancel. Its end date is in the app, in Settings.
Refunds
- If you ask within 14 days of paying for a course, we'll refund that payment in full and end the course's access.
- After 14 days we don't refund part of a course: you keep full access until it ends.
- If you were charged by mistake, for example twice, we'll refund the mistaken charge in full.
How to ask for a refund
Email support@getfocushour.com from your account's email address, and say which charge you mean. We'll reply within 5 business days. An approved refund goes back to the card you paid with, through Stripe; your bank may take 5 to 10 business days more to show it.
Disputes
If something's wrong with a charge, please email us first: we'll put it right as quickly as we can. You can also dispute a charge with your card issuer. While a dispute is open, the account's paid access may be paused.
Related
The full rules for the courses are in our Terms of Service. What we keep about payments is on our Privacy page.