Privacy

Last updated 30 October 2026.

FocusHour helps students prepare for the digital SAT, in the FocusHour app on the web (satfocushour.com/app). This page says what we keep, why, who else sees it, and how to delete it. In short: we keep what's needed to teach, we don't show ads, we don't track you (the home page alone counts visits with Cloudflare's cookieless Web Analytics; the app has no analytics), and we don't sell or share anything about anyone for advertising.

What we keep

• Your account: your email address and first name. When you sign in we keep a session (only a one-way scrambled form of its key, a hash) so you stay signed in.
• Your practice: each question you answer, your answer, whether it was right and how long it took; the classes you finish and the steps you prove; your practice tests and their results. For a wrong answer we keep the question, so you can try it again.
• Your working: what you write on the scratch pad with an answer, as pen strokes.
• The coach: each time you ask it, the question, the kind of help and its reply.
• Payments: the course, the amount, when it was paid and until when it lasts; if someone else paid, their email address. Stripe processes every card payment: card details are typed on Stripe's own page and go straight to Stripe, so we never see, receive or keep a card number.
• Asking a parent to pay: the email address we wrote to and when.
• Sign-in codes: each code in a one-way scrambled form for 10 minutes, and when codes were asked for and from which internet address, for a day, so no one can be sent too many.
• Problems: when something goes wrong in the app (a request that fails, an error), a short note of what failed and on which screen, with your account if you're signed in and the internet address, for 30 days, so we can fix it. Never your answers.

Before you sign in, your work in the app is kept only in your own browser. When you sign in, it joins your account.

Why

To teach: to choose the next question, show you where points went and why, and let the coach see your question and working when you ask for help. To keep the service running: signing in, syncing between your devices, payments and fixing faults. If you or a parent ask us, we may write a progress report by hand from this work and send it to you.

Who else sees it

Nothing leaves our service except to do these jobs:

• DeepSeek (an AI service) receives the question, your answer and a picture of your working when you ask the coach for help.
• Stripe processes card payments, so it receives the payer's email address, the course and the amount, and the card details typed on its page. Stripe keeps its own record of each payment under its own privacy policy; we receive only the payment's status, not the card number.
• Resend sends sign-in codes and the "ask a parent to pay" email, so it receives the address each goes to and what it says.
• Google, if you choose to sign in with Google.
• Cloudflare hosts our servers, database and films, so everything above is stored there. On the home page only, its cookieless Web Analytics counts visits (page, referrer, country, browser and load time; no cookies, nothing tied to an account).

Our team can see the data to run the service. Nobody else does.

Keeping it, and deleting it

We keep your data while you have an account, so your progress carries on. You can delete your account and everything in it at any time:

• In the app: sign in, open Settings and choose Delete account.
• Or ask us: email support@getfocushour.com from your account's email address, and we'll delete it.

Deleting removes your account, your answers, your working, your progress and the coach's replies from our servers straight away. It can't be undone. Stripe keeps its own record of a payment.

Students and parents

FocusHour is made for high school students preparing for the SAT, usually 15 to 18 years old. It isn't meant for children under 13. If you are under 18, please use it with a parent's or guardian's agreement. A parent who wants their teen's data deleted can ask us at support@getfocushour.com.

Security

Everything travels encrypted (HTTPS). The app contains no secret keys: the coach is reached through our own server. Access to the data is limited to the people who run FocusHour.

Changes and contact

If this changes, we'll update this page and its date. Questions or requests: support@getfocushour.com.